Did you know?
62% of IT downtime is caused by system failures, costing enterprises an average of $5,600 per minute
Source: Gartner
Observability-first organizations reduce downtime by up to 50%
Source: New Relic
48% of unplanned downtime is due to application failures, costing enterprises an average of $4.5 million annually
Source: ITIC
Enterprises using AI-driven observability experience 42% faster issue resolution and reduce mean time to repair (MTTR) by up to 60%
Source: Forrester
Overview
In today’s hyper-connected business environment, applications are no longer just tools—they’re the backbone of enterprise operations, customer engagement, and decision-making. Yet, maintaining these mission-critical systems is a complex task that requires a robust and proactive approach.
Cygnet’s Application Managed Services provide a scalable and strategic framework that ensures uninterrupted application performance, minimizes downtime, and aligns IT initiatives with business goals. Our services integrate advanced observability, security, and governance mechanisms to deliver end-to-end management tailored to your enterprise’s needs.
What we do in Application Managed Services We manage the entire application lifecycle to help enterprises focus on innovation while we handle the complexity.
Explore Custom Application Management Framework for Your Business
What we do in Application Managed Services
We manage the entire application lifecycle to help enterprises focus on innovation while we handle the complexity.
Explore Custom Application Management Framework for Your Business
1 Application Support & Maintenance
- Real-time monitoring for zero-downtime operations.
- Predictive maintenance through ML-powered anomaly detection.
2 Observability
- Full-stack visibility across infrastructure, services, and application tiers.
- AI-driven insights to optimize response times and throughput.
3 Change Management
- Risk-controlled updates and feature rollouts with automated rollback plans.
- Integration with CI/CD pipelines for seamless deployments.
4 Performance Management
- KPI-based tuning for optimized resource allocation.
- Load balancing and stress testing to ensure scalability during peak usage.
5 Problem Management
- Advanced root cause analysis using pattern recognition tools.
- Implementation of proactive measures to eliminate recurring issues.
6 Incident Management
- Automated escalation workflows for rapid response to critical incidents.
- Incident knowledge bases to accelerate issue resolution.
7 Security Management
- Continuous threat detection and remediation with real-time dashboards.
- Zero-trust architecture integration for enhanced access control.
8 Compliance and Governance
- Regular audits aligned with industry standards (e.g., ISO, NIST).
- Policy automation to maintain governance across multi-cloud environments.
Organizations with comprehensive observability are 2.1x more likely to meet revenue goals
Source: Splunk
By partnering with Cygnet, you can mitigate these risks and achieve
Operational Excellence
Reliable and high-performing applications at all times.
Scalable IT Operations
Future-proof your application ecosystem to handle growth seamlessly.
Secure and Compliant Environments
Peace of mind with proactive governance and security.
AI-driven incident resolution improves operational efficiency by 30–50%
Source: McKinsey
Technologies used We leverage cutting-edge tools and frameworks to deliver actionable insights
Monitoring & Observability
Incident & Problem Management
Performance Management
Security
Compliance
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