Cygnet.One is Now a Peppol-Certified Service Provider in the UAE
Cygnet Digital IT Solutions LLC, our UAE entity, is now officially recognized by OpenPeppol as a Peppol Certified Service Provider, for both Access Point (AP) and Service Metadata Publisher (SMP) roles.
With this certification, Cygnet.One joins an elite group of just five UAE-based companies authorized to facilitate secure, real-time e-invoice exchange across the Peppol network. Our platform is engineered to handle large volumes of transactional data with enterprise-grade security, ensuring full alignment with the UAE’s 5-corner e-invoicing model.
The Compliance and Scalability Edge with Cygnet.One
Regulatory Compliance Assurance
By leveraging Cygnet’s certified AP/SMP, enterprises can be confident that their e-Invoices are transmitted and validated in line with UAE PINT specifications and the FTA’s compliance requirements.
Future-Proof Integration
This certification ensures readiness not only for the UAE mandate, but also for other Peppol-based frameworks globally, making it easier for multi-country enterprise groups to scale with consistency.
Our Accreditations
With tax authorities across the globe
PEPPOL
Certified solution provider
PEPPOL
Certified for Access Point & SMP in UAE
MOF
Pre-Approved UAE e-Invoice Solution Provider
FTA
recognized Muwafaq
FTA
Recognized VAT platform in UAE
ZATCA
Recognized e-Invoicing service provider
IMDA
Accredited Access Point in Singapore
BOSA
registered E-Invoice Compliant software in Belgium
HMRC
Recognized VAT platform in UK
GSP
Authorized by GSTN
IRP
Authorized by GSTN
MDEC
Certified solution provider
e-Invoicing Milestones & Implementation Timeline
Q4 2024
Development Service Providers’ certification requirements and procedures.
April 2025
Introduction of PINT AE & Testbeds.
December 2025
Pilot Phase begins for UAE e-Invoicing implementation.
On the Horizon
Potential inclusion of Business-to-Consumer (B2C) transactions.
March 2025
Lunching of Dedicated portal for accreditation of Service Providers for UAE e-Invoicing.
Q2 2025
Introduction of e-Invoicing legislation.
July 2026
phase 1 – go live reporting for B2B & B2G e-Invoicing
Specialized e-Invoicing PEPPOL Model in UAE
- Supplier, Corner 1 (C1) transmits e-Invoice data in an agreed format to its UAE-accredited Service Provider, Corner 2 (C2).
- Corner 2 (C2) validates the e-Invoice data received from Corner 1 (C1) and converts it into the UAE-standard e-Invoice XML format if necessary (i.e., if the original format differs from the UAE standard).
- C2 transmits the e-Invoice (in the XML format) to the buyer’s UAE-accredited Service Provider, Corner 3 (C3).
- Corner 3 (C3) sends an acknowledgment to C2, confirming successful receipt of the e-Invoice, and then transmits the e-Invoice to the buyer, Corner 4 (C4).
- C2 reports the tax-related data of the e-Invoice to the central data platform managed by the FTA, Corner 5 (C5).
- Corner 5 (C5) sends an acknowledgment to C2, confirming that the e-Invoice has been successfully reported.
- C2 forwards both the C3 exchange acknowledgment and the C5 reporting acknowledgment to C1.
How Cygnet.One Simplifies MLS Handling
End-to-End MLS Flow Management
Cygnet’s platform is engineered to support bi-directional MLS exchange across all corners of the Peppol model. Whether it’s an acceptance, rejection, or delay, our platform captures, interprets, and stores each MLS event with full traceability and timestamp logs.
ERP Workflow Integration
MLS isn’t just a status, it’s a trigger. Our solution
integrates MLS outcomes directly into your ERP or AP systems, allowing you to:
- Automatically post approved invoices
- Put rejections on hold
- Trigger vendor revalidation flows
- Update GRN/3-way matching processes in real time
No manual downloads or offline file checks, every MLS response is synced into the ERP as part of your digital compliance lifecycle.
Real-Time Alerts & Dashboards
Stay informed with proactive alerting on:
- Missing or delayed MLS responses
- Rejected invoices and failure reasons /li>
- Invoices stuck between AP and FTA
Cygnet’s dashboard gives your tax, finance, and IT teams a single pane of glass to monitor MLS flows, track exceptions, and take corrective actions instantly. Our UAE e-Invoicing software gives you the visibility needed to prevent bottlenecks and accelerate processing.
Secure Archival & Audit Trail
Every MLS message is archived alongside the invoice and FTA acknowledgment, helping you maintain end-to-end audit readiness. These records are searchable, timestamped, and accessible via role-based controls for internal or third-party audits.
Redundancy & Auto-Retry Logic
In cases of temporary outages or transmission failures between corners (e.g., C2 to C3 or FTA), Cygnet’s platform initiates automated retries and fallback queues to reduce the risk of missed MLS and ensure complete delivery.
Support for Complex Scenarios
From multi-entity configurations to cases involving non-Peppol buyers, Cygnet’s MLS engine is designed to handle:
- Split routing logic based on business unit
- Conditional posting triggers
- Buyer-specific response handling
- Deferred validation via testbed environments during pilot rollout
Cygnet.One’s UAE e-Invoicing solution incorporates MLS workflows by design, making it one of the most reliable UAE e-Invoicing software choices for automation-first enterprises.
Challenges & How We Solve Them
Common e-Invoicing Challenges
- Invoice data availability
- Lack of single source of truth
- Data validations
- Data hosting options
- Sync with local authorities
- Different providers for ASP, AP, SMPs
- Dependence on MLS acknowledgments
Cygnet.One’s Solution
- Automated tax compliance Eliminates manual errors & ensures regulatory adherence
- End-to-end integration Seamless connectivity with existing ERP, legacy & accounting systems
- Real-time tracking & reporting Ensures accuracy & transparency
- Robust data security & privacy Encrypted storage & secured data handling
- Archiving & audit compliance Minimum 5 years of legally compliant data retention
Solution Overview
Value created by Cygnet
Remarkable global milestones, setting new standards
<1 Second
Generated e-Invoice at POS within a response time of less than 1 second
0 mn
e-Invoices generated through the Cygnet’s platform
0 mn
Transactions processed via Cygnet’s tax platform each month
0 %
of India's e-Invoice volumes are processed via Cygnet's compliance platform
0 %
Scalable infrastructure with 99% uptime.
0 +
Successful ERP integration
24 x 7
Support and expert advice
0 +
Brands trust us
Ensure seamless UAE e-Invoicing compliance with a PEPPOL- accredited provider.
Stay compliant, error-free, and audit-ready with our expertise.
Our Certifications
Resources
e-Invoicing Integration: Connecting Your Systems Seamlessly in the UAE
Know how businesses in UAE can fully leverage the benefits e-invoicing. Read to understand about integration strategy, selecting the right ASP, addressing potential hurdles and more.
The Role of AI in Enhancing e-Invoicing Efficiency in the UAE
AI in e-invoicing addresses complex situations & offers predictive capabilities & benefits that enhance e-invoicing. Know more on the benefits of AI in e-invoicing.
UAE E-invoicing Mandate: A Comprehensive Guide
Explore the details of the UAE E-Invoicing mandate with our complete guide. Ensure compliance and enhance operational efficiency.
Your Questions Answered
Cygnet.One is a globally trusted tax technology provider operating in 35+ countries. We are a certified Peppol Access Point (AP) and Service Metadata Publisher (SMP), offering end-to-end e-Invoicing solutions built for the UAE’s five-corner model. With local presence, domain expertise, and pre-built ERP connectors, Cygnet ensures smooth onboarding, regulatory compliance, and future readiness.
Yes. Cygnet’s platform offers seamless integration with leading ERPs such as SAP, Oracle, Microsoft Dynamics, Tally, and more. Whether through APIs, SFTP, or plug and play connectors, we enable real-time invoice validation and submission without requiring a complete system overhaul.
To comply with UAE e-Invoicing requirements, businesses must:
- Use the PINT-AE structured invoice format
- Include all mandatory fields specified by the FTA
- Ensure invoices are validated and transmitted through a certified Access Point (AP)
- Follow the 5-corner model, ensuring real-time routing and visibility to the FTA
- Retain e-Invoices securely for at least 5 years
- Issue credit notes for any post-submission corrections, as invoices cannot be edited once validated
The 5-Corner model includes:
- Corner 1: Seller
- Corner 2: Seller’s Access Point (AP)
- Corner 3: Buyer’s Access Point (AP)
- Corner 4: Buyer
- Corner 5: UAE FTA (as validating authority)
- Issue credit notes for any post-submission corrections, as invoices cannot be edited once validated
Invoices flow from the seller to FTA via AP, are validated, and then delivered to the buyer via the SMP, ensuring secure, verified, and real-time tax data exchange. The five-corner setup is a key part of how e-invoicing UAE enables trusted, real-time validation and acknowledgment across tax systems.
Most businesses can onboard within 8 to 10 weeks, depending on their ERP readiness and data complexity. Our phased approach includes data mapping, PINT-AE compliance checks, sandbox testing, and live invoice exchange, all supported by dedicated UAE-based experts.
Cygnet provides full-lifecycle support including onboarding assistance, PINT-AE validation, audit-ready archival, and post-go-live monitoring. Our local UAE team ensures regulatory alignment, while our global infrastructure delivers scalable and secure operations. You also gain access to detailed dashboards, error logs, and proactive alerts to keep your compliance on track.
- The interface between C1 to C2 and C3 to C4 is not regulated by the Ministry of Finance (MoF) or the Federal Tax Authority (FTA). It is subject to the arrangements made between the businesses (seller, buyer) and their Accredited Service Providers (ASPs). Typically, their integration would be based on Application Program Interfaces (APIs), web interfaces, or SFTP/ETL methods.
- The interface between C2 to C3 is regulated by Peppol and utilises the Peppol AS4 protocol.
- The connection between C2 to C5 is regulated by the MoF/FTA and utilises the Peppol AS4 protocol.”
Yes, payment due date should be mentioned even if the payment is on the spot. The due date will be the same as the invoice date.
It will be the Tax identification number (TIN) which is the first 10 digits of the Tax registration number (TRN) issued to the business. For the businesses which are not registered with the FTA (i.e. they don’t have a TRN), they would need to register with the FTA to get a TIN.