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About Client

A universal bank headquartered in Mumbai offering numerous financial services through its nationwide branches, internet and mobile. It offers services like saving accounts, fixed deposits, home loans products, personal loans, and NRI accounts using a technology and service-oriented approach.

Country India
Industry Banking

Business Requirement

Automate the HR use cases for the following processes:

• Generating offer letters for their employees
• Sending the generated offer letters to employees for
e-Sign via Cygnature (Cygnet Infotech Blockchain-based
Product)
• Automating the process of generating an appointment
letter PDFs and sending an invitation to the candidate
to sign them
• End-to-end automation, starting with picking up
appointment letters via SFTP and saving signed PDFs to
Oracle Fusion HRMS

Our Solution

  • HR Executive sends appointment letters and CSV files, including candidate details, HR manager details in the SFTP folder
  • The bot picks up the files and sends the PDF to Cygnature via API; the bot then sets sequential flow, adds the observer’s email, adds daily reminders as per the input file, and enables the remove doc feature
  • Bot logs into Cygnature as HR Manager and signs all the PDFs

Key Features

  • Generates & personalizes appointment letters as per your requirement in seconds
  • Easily track candidate responses with separate repositories for signed and unsigned letters
  • Automates end-to-end flow providing complete coverage for HR as well as employees
  • Continuous monitoring and support
  • Reduced risk of manual error

Business Outcome

  • Reduced all the manual tasks related to time-consuming HR processes
  • Simplified the process of onboarding, reducing the average time to hire new employees
  • Full scalable bot solution as it’s easy to adapt with your existing software or connect with your ERP
  • Automated 80% of manual HR Processes
  • Lower Risk of manual errors